The Loyalty Points Program was created to reward you for your loyalty and to help you grow within our #naturlovers community. You will have exclusive advantages, discounts on your purchases and ... much more!
For every $1 spent on your purchases you will get 5 points.
In your balance you will be able to see your balance of points. Remember! Every 100 points you will have $1 discount on your purchases.
Redeem your points in the purchase process and… you will get an automatic discount!
This is only the beginning! Do you fancy discovering what is yet to come?
Frequently asked questions
What is the Points program?
Loyalty Points program is Naturitas’s loyalty program where users can be part of a community and enjoy exclusive
experiences, benefits and discounts.
Every $1 of purchase is equivalent to 5 points.
How can I get my points?
Your points will grow as you make purchases at Naturitas. Every $1 of purchase is equivalent to 5 points.
By completing 100% of your profile in the extended form section of your account you will get 50 extra points.
You can also get 50 extra points by subscribing to the Naturitas newsletter. And 20 extra points every time you leave us a relevant review of your Trusted Shops purchases!
The allocation of points will always be made by whole numbers.
Remember! Your points are calculated on the total amount of the order without taking into account the shipping costs or other associated costs.
How can I use my points?
The points accumulate in your balance over a period of 6 months. At the end of your purchase, you must activate the Discount points option to be able to redeem them.
Remember that you can only redeem 25% of the total value of the order in points. The points that you have not used
in your order will remain available in your balance until the end of their validity period.
You can accumulate your points from your very first purchase in Naturitas.
Your points will be available in your balance 24/48 hours after placing the order. In the case of the points returned for having been used in a canceled order, these will be available again within 72 hours.
Remember that you can only redeem points by activating the Discount points option in the purchase process.
How long do I have to redeem my points?
The points accumulated in each order are valid for 6 months from the date of acquisition. 7 days before their expiration date we will send you an email notification so you can use them before they disappear.
Are my points compatible with other Naturitas discounts?
Your points can be used on sale items and in promotional periods, but they will not be compatible with discount
coupons. At the end of the purchase, you must decide if you prefer to redeem your points or use a discount coupon.
Even if you decide to use a discount coupon, your $ of purchase will be converted into points at the end of the purchase.
What happens to my points when I cancel an order?
The points accumulated on your canceled purchase will be deducted from your balance within 72 hours.
In case you have redeemed points on the canceled order, they will be available in your balance within 72 hours.
In the event of partial cancellations, the accumulated points associated with the returned product/s will be deducted from your balance within 72 hours. In case you have exchanged points in the order, these will also return to your balance in a proportional way.
How can I sign up for the Loyalty Points Program?
You will be part of our #naturlovers community just by making a purchase at Naturitas.
How can I unsubscribe from the Loyalty Points Program?
To unsubscribe from the Loyalty Points Program, you must fill in this
form in the My Account - Unsubscribe Points Program section. This process can take up to 72 hours.
The cancellation of the points program is linked to the cancellation of your account in Naturitas.
Once the cancellation is managed, all your accumulated points will disappear and it will not be possible to recover them again.
Any more doubts?
Consult the general terms and conditions of the program at https://www.naturitas.ca/tcloyaltypoints